We are not specialized in one particular technology, but we experience a wide range of instruments and systems. Each product is unique and we try to adapt the right team with the right skills for that particular product. Our teams have been working on web applications, desktop and mobile applications.
• RateFinder : competition rates recovery for hotels and e-commerce sites
• E-commerce sites development
• Corporate data management application
• Document repository
• Database driven file system
• Content rich web application
• iPhone/Android/Windows Phone applications
• International trade research and management tool
• WCF
• WPF
• Silverlight
• LINQ
• LINQ To SQL
• ADO.NET Entity Framework
• ASP.NET MVC
• Microsoft Enterprise Library
• PRISM
• MEF/Unity
• Nhibernate
• Sprint.Net
• Sorry
• Spring.net
• Sharepoint
• Django
• South
• Celery
• Tornado
• Selenium Webdriver
• Various PDF frameworks
• Various control libraries
• OCR SDKs
• CrystalReports
• JSP
• JSF
• JPA
• Hibernate
• CDI
• JAX-RS
• RESTEasy
• Spring
• Seam
• Maven
• GWT
• Wicket
• JBoss AS
• Tomcat
• Nginx
• IIS
• Endeca
• Amazon AWS
• S3
• Rackspace
• Heroku
• Microsoft Azure
• MS SQL Server
• MySQL
• MongoDB
• Couchbase
• Neo4j
• jQuery
• jQuery UI
• Node.js
• AngularJS
• Ext JS
• Knockout.js
• RequireJS
• jQuery Mobile
• Html 5
• CSS 2
• CSS 3
• XSLT
• XPath
• XSL-FO
• Objective-C
• Cocoa
• Cocos2d
• Titanium
• Phonegap
• jQuery Mobile
• HTML5
• Android
• Windows Mobile
This activity is carried out through a specific process that is based on our of ticket management system.
The tickets can be directly opened by you or by our technicians (TAM Technical Account Manager).
At this point the Help Desk IT Pro takes charge of the ticket, analyzes the problem and proceeds with the intervention which can be:
- Advices how to proceed
- Systems remote access for testing and troubleshooting
- Activities on your application
- Assignment of the ticket to a specialist
Help Desk IT Pro tracks the ticket until it is solved.
Our Help Desk IT Pro services are both offered to monitor individual systems / procedures or can be packaged in customized solutions to solve problems specific to your organization or deal with particular issues.